Help Center

Quick start

Get from an invite to your first shareable itinerary in about half an hour. This guide covers getting access, creating your account, signing in, and the four setup steps on your dashboard.

Getting access

TravelSpurt is invite-only right now. We onboard new tour operators personally.

  1. Request access using our contact form, or email hello@travelspurt.org. Tell us your company name and how you run your tours today.
  2. We'll reply within one business day and send you a personal invite link. It works only for your email address, can be used once, and expires after 7 days by default.

Joining a colleague's organisation instead? Your Owner/Admin sends you an invite link from their Team page. See Team & roles.

Create your account

Open your invite link. If you're setting up a new organisation, there are three short steps:

  1. Personal profile: your name and a password of at least 8 characters. Your email is filled in from the invite and can't be changed.
  2. Business profile: your organisation name, phone number, work email and address.
  3. Setup itinerary content: display font, tagline, promo video link, and what's included and not included. These appear on every itinerary. You can change them later in Settings.

Click Sign Up, then open the Confirm your TravelSpurt account email and click Confirm email.

If you're joining an existing organisation, there's just one step: your name and password.

You can sign up with Google instead, using the round Google button, but it must be the Google account for the email address you were invited with. Google sign-up skips the business and itinerary steps, so fill those in afterwards in Settings.

If your invite link says it's no longer valid, it has expired, already been used, or been withdrawn. Ask for a new one.

Signing in and your email code

For security, TravelSpurt asks for a one-time code every time you sign in, on top of your password.

  1. Go to app.travelspurt.org, enter your email and password, and click Sign In. If your account uses Google, click the round Google button instead.
  2. We email you a 6-digit code. Enter it on the Check Your Email screen and click Verify.
  3. The code expires after 10 minutes, and a countdown shows how long is left. If it has expired or never arrived, click Resend code. You can request a new code once every 60 seconds.

Once verified, you stay verified for 8 hours. After that TravelSpurt emails you a fresh code and asks for it again, even if you're still signed in.

Forgotten your password?

On the sign-in screen click Forgot Password?, enter your email and click Send Link. Open the Reset your TravelSpurt password email, click Reset password, and choose a new password of at least 8 characters. Check your spam folder if the email doesn't arrive within a few minutes.

Check your organisation details

Open Settings under Control Panel in the sidebar, or from your profile menu at the top right. Check:

  • Legal name, plus a trading name if you use one. This is what clients see.
  • Booking ref prefix: a short code is created for you from your organisation name. Booking references look like ABC-2026-001. You can change it to up to 8 letters. Each prefix is unique across TravelSpurt.
  • Organisation email: client replies and your booking notifications go to this address.

The Getting started checklist

Your dashboard shows a Getting started card with four steps and a progress bar. Anything still missing is shown as a small chip under the step. The card disappears once all four steps are done, and you can collapse it with the arrow at any time.

StepWhat to doWhere
1. Complete your business profile Add your address, phone, VAT number and logo. These appear on every invoice and itinerary you send. Settings
2. Set up your itinerary content Add your tagline, the Wee Note (the small print shown on itineraries) and What's included. Settings
3. Build your activity library Import the places your tours visit. AI-generated itineraries are built only from this library. Activities
4. Create your first booking Add a booking so you can generate itineraries, invoices and other documents. Bookings

Start with step 3. The activity library is what makes AI itineraries accurate. A booking with no activities to draw from produces a thin itinerary.

The product tour

The first time you sign in, a short guided tour points out Bookings, your fleet, Activities, Settings and your setup checklist. Use Next and Back to move through it, or close it at any time. To see it again, click Take a tour on the Getting started card.

Your first itinerary, end to end

  1. Import activities. On Activities, paste a sample itinerary or fetch your tour pages, then click Extract activities and save them. How importing works.
  2. Create a booking. Click Create Booking on the dashboard or Bookings page. Choose Paste Raw Transcript and paste the enquiry or call notes to fill the booking automatically, then finish the wizard. More.
  3. Move it to Quoted. Documents unlock once a booking is past Enquiry. Change the status with Action menu → Edit booking, or drag the card on the Kanban board.
  4. Generate the itinerary. Open the booking and choose Action menu → Generate itinerary. Review and tweak the days in the itinerary editor on Travelers & planning.
  5. Share it. Go to Review & Share, turn on Show price on itinerary if you want the client to accept online, and click Copy itinerary link.
Still stuck? Use Support under Control Panel in the app, ask the Ask TravelSpurt assistant, or contact us.